 Frequently
Asked Questions about the SeniorSafe BathLift.
Below is a list
of frequently asked questions relating to our products and services. If you can
not find the answer you're looking for, then please do not hesitate to contact
us.
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Question
1: I think I may have a problem with my SeniorSafe BATHLIFT?
Is there an obstruction e.g sideflaps obstructed by bath handles?
YES
Remove the obstruction
e.g sideflap diverters on handles are not being used or have become ineffective.
Reverse direction of operation to ensure obstructions are cleared. N.B. If the
obstruction remains, the bathlift will fail to operate.
Is your battery
hand control fully charged? Is there a red light showing on your battery hand
control when you are pressing the up/down button?
YES
The indicator light
on the hand control turns red to let the user know that they need to recharge
it. Please advise the client to recharge their battery hand control using the
supplied charger.
Question
2: How do I charge my battery hand control?
If already connected, separate the cable of the battery hand control from the
bathlift (backrest) cable. If not connected, simply remove your battery hand
control from the packaging. For safety reasons, please ensure that you do not
charge your battery hand control in your bathroom. Connect the battery hand control
cable to the charger cable by matching the flat part of the connections together.
Insert the charger plug into the mains. Please leave your battery hand control
to charge for approximately 12 hours when you first receive your bathlift. You
cannot over charge your battery hand control. We recommend that you charge your
battery hand control after every bath. If you wait more than one week between
baths, we recommend that you charge your battery hand control before bathing.
The LED indicator light will turn AMBER to let you know it is being charged.
Question
3: How do I wash my covermats?
The SeniorSafe BATHLIFT can be used with or without covers. The standard covermats
can be easily removed and washed in your washing machine up to a maximum temperature
of 60°. The covermats cannot be used in a tumble dryer, please hang them up to
dry. The optional gel filled cover mat set can be easily removed and washed with
soapy water.
Question
4: Can I use emollients, aqueous creams, oils in the bath with my bathlift?
Yes, however, please ensure that you thoroughly rinse / clean away any residue
from the base of the bath and the suction feet. We also recommend that you wash
your covermats more often.
Question
5: If I leave my battery hand control on charge will I damage it?
No, charge your battery hand control for 12 hours when you first receive your
bathlift. Then after every bath leave it on charge continuously. The indicator
light will turn AMBER to indicate the charging process. A fully charged battery
will provide approximately fifteen full lifts up and down. There is also a safety
mechanism on the lift to ensure it will not go down unless there is enough charge
to raise it back up. This will ensure you will not become stuck at the bottom
of the bath. NB: Please do not worry if your battery charger becomes warm, this
is normal.
Question
6: How do I choose the reclining or fixed backrest position?
TheSeniorSafe BATHLIFT is a "2 in 1" bathlift and can be positioned
in either the fixed backrest or reclining position. Normally, the OT or Technician
will assess which is most suitable for the client. However, some households may
have more than one person using the bathlift or want to take it in and out of
the bath.
Simply place the
bathlift in its folded position onto the flat part of a clean and dry bath. If
you are going to choose the reclining position, please ensure there is sufficient
space for the bathlift to fully recline. Lift the backrest back until it locks
into its first position. This is the fixed backrest position. If the client wishes
to select the reclining position, simply take hold of the backrest with one hand
and with the other push the release button situated underneath the flap on the
seat cover mat. This will release the backrest into the reclining position. They
will hear it click and lock into place. NB The bathing position can only be selected
when the Bathlift is in its lowered position at the bottom of the bath.
Question
7: How do I take the bathlift out of the bath?
Press the "down" button on the handcontrol until the bathlift stops
at its lowest position. Take hold of the two side flaps on the seat and fold
them in over flat onto the seat. Press the release button (situated underneath
the flap on the seat covermat), take hold of the backrest and fold the backrest
flat onto the seat.
Place your hand
under the back part of the frame to your right and lift. Continue to lift and
all the suction feet will detach automatically. Place your other hand at the
other side of the bathlift and lift. You can now store your bathlift away.
Question
8: Do I have to take the bathlift out to be able to clean my bath?
No, because the frame is not enclosed at the base it is easy to clean around
the frame using a shower head or damp cloth. You can use exactly the same household
cleaners as you used before. |
